Disclaimer: Ranch Rider is not a licensed retailer and all alcohol sales are managed by Flaviar Checkout and fulfilled by independent licensed retailers. References below are to Flaviar and the independent retailer(s).
WHERE WE SHIP TO
AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IN, KY, LA, MD, ME, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, VA, VT, WA, WI, WV, WY.
NOTE: All shipments containing alcohol require an adult (21 years or older) signature upon delivery.
Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.
Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your premium spirit-based hard seltzer during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest FedEx or UPS pick-up location.
Product will not be delivered to a visibly intoxicated person.
SHIPPING TIME FRAME & TRACKING
Fulfillment time depends on what time of day the order is placed and what day the order is placed on. Customers will be notified if product out-of-stock issues or other issues like weather may cause delays in shipment.
When your package has been created with a shipping label and has been sent out into the mail stream, you will receive an email notification with tracking information.
Orders are shipped from Texas, and generally take 1-7 days for delivery when shipped ground.
If it has been more than three business days and you have not received a tracking email, you may contact help@flaviar.com for assistance.
SHIPPING CARRIERS
Licensed retailers choose the carriers and shipping origins, and tracking may be inconsistent due to the use of local delivery depots.
WEATHER
We assumes no liability for damage due to poor weather during transport or delayed delivery. Please check weather conditions prior to order and ensure that someone will be available to receive the delivery. The most frequent cause of damage is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.
CUSTOMER SERVICE AND RETURN POLICY
Our goal is to provide you with great premium spirit-based canned cocktails. If you are not satisfied with your online order, please contact help@flaviar.com to explain the reasons for your dissatisfaction.
All sales are final and no returns or exchanges are guaranteed. We evaluate all customer service issues on an individual basis and we reserve the right to accept or deny any request.
The Ranch Rider Spirits Terms of Service do not apply to purchases of alcoholic beverages on our website. When you place an order for alcoholic beverages, all aspects of payment processing, order handling, fulfillment, delivery, returns, and related support are handled by Flaviar, Inc. and/or its independent retailers, partners, and service providers. Those orders are subject to the Flaviar Checkout Terms of Service and other Flaviar documents shown during checkout, not the Ranch Rider Spirits Terms of Service.